HR Operations Specialist for an International Professional Services Firm

Job Description

Job description / Role

HR Operations Junior Manager for an International Professional Services Firm

Responsibilities:
• Responsible for ensuring all GCC (UAE, Saudi and Qatar) employment inquiries are addressed in a timely manner through mandate of the team
• Establish solid relationships with professional network of contacts with GCC governmental stakeholders (entities, pension plans, etc…) to stay updated on GCC employment regulations and resolve any issues
• Ensure staff employment compliance with local UAE, Saudi employment and Qatari regulations as per our legal entity setup. Maintain an updated view on changes related to the employment regulation in the GCC and manage projects across stakeholders (external and internal such as finance/accounting/technology) to this end
• Manage ME pension plan programs for client staff in the ME. Act as the point of contact with the ME pension plan counterparts. Maintain tracking sheet, open accounts for new joiners, upload distribution figures on pension system, verify leavers application, validate leaver statement, validate eligible staff data with the finance department, track invoices and payments
• Supervise the DEWS (DIFC Employee Workplace Savings Plan) implementation and process. Closely coordinate with the payroll team to enrol new joiners, terminate leaver, track leave of absence, transfers between offices. Liaise and coordinate with the pension authorities at DEWS as required and update HR management with new announcements/developments
• Supervise the GCC pension plan for GCC nationals working with UAE entities, new joiners’ enrolment, terminations, issuance of labour agreements, government system requirements. Review figures with the finance department, liaise and coordinate with the pension authorities in GCC as required
• Manage the inter-firm relocations across different offices; securing approval as per eligibility criteria, onboarding, employment agreements, benefits, discharge letters
• Act as a reference for Employee Relations matters (inquiries, policies and procedures) within the GCC offices
• Supervise junior employee relations team members across tasks related to the responsibilities of the employee relations junior manager.