Duty Manager

Job Description

Job description / Role

Duty Manager

Do you have the heart to serve and love being part of a team? As Duty Manager, you will be an ambassador of the hotel, outside the workplace, and oversee hotel operations in the absence of management, ensuring guests and staff safety and monitoring Alwadi Doha – MGallery Hotel Collection standards are applied at all times.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Accor Academy and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world
– Must have the ability to make a difference in the local community through our corporate social responsibility activities, like Planet 21.

What you will be doing:

– To have full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned workplace.
– Primarily responsible for ensuring that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times
– Supervises and assigns duty roster for FO Receptionists, Concierge, Bell Counter, and responsible for VIP movement in the Hotel.