Guest Services Officer – Spa

Job Description

Job description / Role

Summary
– Carry out reception and administration duties as required.
– Greet all guests in a welcoming and helpful manner.
– Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.
– Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.
– Oversee retail sales as required.
– Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment.