Job Description
Job description / Role
– To contribute to an effective and efficient Payroll management / Resource allocation through establishing a flexible work force throughout the division, based on the principles of Multi Skilling and multi Tasking.
– To assist Director of Sales with establishing annual budget and actions plans.
– To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Sofitel Luxury hotels Policies and Procedures.
– To have a good understanding of contribution margins of each product results and work with respective heads of departments to maximize Operating results.
– To achieve own revenue goals.
– To coordinate sales team's activities in order to secure new and repeat business in order to achieve and exceed budget.
– To track, measure and analyze the productivity of the sales team so as to achieve and exceed goals.
– To maintain a perpetual analysis of key accounts in the Dubai city market and group movements in the region. To have a thorough knowledge of the comp set activities in terms of sales and actions plans.
– To continuously add and update the database of contacts and local group leads, including the comp set, in order to implement an efficient solicitation program.
– To entertain, and ensure sales team entertain as well, potential and current customers based on business priorities.
– To ensure that all credit, billing and collection procedures that have been established by the hotel are implemented following the Credit Policies and Procedures.
– To ensure implementation of correct booking and filing procedures, including group room and meeting program history, Catering set up and themes, contractual agreements etc.
– To attend monthly credit meetings, with Executive Committee members, ensuring that all necessary follow up is presented in concise and efficient manner.