Laundry Attendant

Job Description

Job description / Role

Laundry Attendant

You are at the heart of the hotel! As a Laundry Attendant, you will take ownership of guest rooms linens, F&B linens, uniforms and guests' laundry ensuring that our guests are provided with a clean, sanitize, quality laundry services and be a part of creating a memorable experience for them.

What's in it for you:

– Be part of the award winning 5 star The Movenpick Hotel
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– To provide our guests with excellent service, to adhere by all Mövenpick company standards while following the rules and the sequence of service. To constantly promote Mövenpick.
– Operate all laundry machines correctly as per operating manuals.
– All guest and staff laundry must be checked and tagged by the marking machines.
– Make sure to use the marking tape when marking guest, staff laundry.
– All the uniform must be checked and processed in the correct wash formula.
– Make sure all the guest laundries are checked and packed before delivery.
– Items should be thoroughly checked and stains to be treated before washing/ dry clean.
– Attend the training program as per the training confirmations.
– Pick up and deliver all guest laundry items and professional manner.
– Keep the laundry area clean and tidy.
– Ask for advice prior to using any unfamiliar equipment or chemical.
– Controls the usage of the guest amenities, laundry chemicals and supplies as well as uniforms and linen ensuring that there is misuse.
– Take ownership of guests' privacy and belongings, while ensuring exceptional service.