Spa Therapist

Job Description

Job description / Role

Company Description
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

What is in it for you:
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Job Description

What you will be doing:

The therapist performs all massage and body treatments in a safe and professional manner to the guests / members. They also keep themselves updated with the latest trends and servicing protocols, all in an effort to provide uncompromising attention to the guest / member.

– Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.
– Knowledgeable about all aspects of treatments, spa therapy and the facility.
– Perform massage and body treatments in a safe, professional and hygienic manner.
– Maintain ample inventory of necessary products to perform treatments, all in an orderly and neat fashion.
– Report for appointments on time and thoroughly review appointments after completing each service.
– Always maintain a courteous, friendly and professional demeanour with guests / members.
– Assist in the operations of the reception, thermal areas and whenever possible for spa guests and colleagues.
– Maintain current professional license.