Job Description
About the job IT Support Staff_Female
Date Posted: 25th July 2023
Position: IT support staff _Female
Nationality: Indian
Job location”: Abu Dhabi
Candidate MUST be in UAE also should be available for face to face interview
We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.
Responsibilities:
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
Requirements:
- A bachelor’s degree in computer science, information technology, or similar.
- 3-5 years of experience as an IT support specialist.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Exceptional interpersonal and communication skills.
Salary AED 4000- 5000 + Food + accommodation + transportation + benefits as per UAE law