Client Relations Executive
Job Description
Overview of the role
Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks
What you will do
- Handling All types of Client Requests & complaints related to the community including walk-in clients.
- Create & Arrange Community Activations that increase client engagement and eventually increase brand loyalty
- Work with Marketing Team on Seasonal Greetings and Giveaways to Community Residents.
- Monitoring the updates on Community Breaches & Violations.
- Handling and Creating a Pivot Sheet for Multiple Owners & Vip customers
- Work on Sending out important announcements and notifications to all Residents in both Commercial & Residential Campuses
- Create and Deliver Welcome Packages for new owners & new handed-over projects
Skills
Required Skills to be Successful
- Customer Centricity.
- Teamwork
- Communication
- Fast Learning
About the Team
The property Management team is a group of highly motivated, collaborative, and fun professionals across Egypt, looking for a member to add to the department.
What equips you for the role
- Bachelor’s degree in a related field.
- Minimum 2 years of relevant experience in a similar position.
- Strong Communication Skills
- Excellent Knowledge of MS Office Applications
- English & Arabic Fluency
