Network Security Engineer Egypt – Cairo – Orange Business

Job Description

Regular – Network Security Engineer

Network Security Engineer

ref :576062 | 20 Jul 2023
apply before : 21 Sep 2023
CityStars, Cairo, Égypte – Egypt

about the role

As our Security Support Engineer, your responsibilities will include but will not be limited to the following:
– resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system
– perform service changes by assessing risk and implementing requests reported through change management tools
– resolve service problems by performing RCA and designing action plans for unknown errors reported through: Problem Management Dashboard
– perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing it
– perform TAC (Technical Assistance Center) function and manage communication with their vendors in case of Problems , patches and maintenance
– maintain Security Solutions Configuration Management up to date by adding/modifying CI as implied by incident, change, & release processes
– manage both internal and external customer calls and provide them with regular updates as per support processes
– mentor new comers and security associate and provide them with guidance and technical advices
– perform SIPs actions managed by Senior Security Engineers and update the action plan of the SIP
– perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion

about you

-Very good understanding and hands on for Fortinet Firewalls and certified
-Very good understanding of network security technologies (Checkpoint ,PaloAlto Firewalls, Bluecoat & Caches/Proxies, F5 LTM and WAF )
– Good understanding of Cisco Routers and Switches
– Understanding and Hands on with EIP DDI ,Bluecat & Pulse Secure SSL
– Experiance in Endpoint ,DLP and SIEM is a big plus
– Experiance with Defender Endpoint and other Microsoft Azure security prodcuts
– Knowledge of IT security technologies (TrendMicro, Symantec or McAfee Antivirus, WebWasher & URL Filtering)
– Excellent understanding of IT & networking fundamentals
– Excellent phone business communication & facilitation skills
– Good understanding of IT security solutions (Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Switches & Managed IDSs/IDPs)
– Good understanding of ITIL incident & change management processes
– B.Sc. of computer, communication or electronics MIS
– At least 2 years of professional experience
– At least 2 years of IT/Network security support technical experience
– Good to have certification in CCNA, CCNP ,Fortinet and PaloAlto
– Eager to learn and have high dedication /ownership
-Very good troublshooting skiils
– Soft skills / business courses (Time management, facilitation skills, interpersonal skills )

department

Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
Venez vivre cette aventure avec nous !

contract

Regular

Only your skills matter

Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don’t hesitate to tell us about your specific needs.

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