Systems Officer

Job Description

Salary: AED. 8000

Location: Dubai, UAE

Required competency:

CRM System Capability/Experience

• Having knowledge and experience in Customer Relation Management (CRM) System.
• Maintaining and updating data in the CRM system to ensure accurate records of customer information
• Organizing and updating customer databases that contain information
• Coordinating with other departments to ensure that all CRM activities are functioning
• Must know how to analyse customer data
• Experience in managing Salesforce
• Proficient in Microsoft Excel and Powerpoint

IT Capability

• Can do troubleshooting of laptops, printers, networking, and servers
• Support colleagues for IT related issues
• Proficiency in Windows Server 2012 and managing Active Directory
• Background in networking

Skills

KEY SKILLS & ABILITIES :

• Has a background in Salesforce Data Loader
• Good knowledge in SQL query
• Good understanding in writing batch file scripts
• Communication skills (English)
• Facilitation and Presentation Skills

COMPUTER SKILLS:

• Salesforce
• Office 365 (Excel and Powerpoint)
• Adobe PS, AI & PR
• CMS (WordPress, etc)
• Windows Server 2012