Cluster IT Administrator
Job Description
Company Description
- Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
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Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
▪ Provide and support the data processing function of the Hotel.
▪ Maintain the Hotel’s data processing network system, personal computer software as well as training the associates on proper equipment handling and computer operations.
▪ Work closely with department heads and users.
▪ Establish an effective procedure that will limit access to those areas that house data processing equipment and to maintain the best physical protection over those same areas.
▪ Keep an off-site back ups at the bank and ensure that they are updated.
▪ Obtain a thorough knowledge of the hotel’s main systems, P.M.S., P.O.S. and telecommunication.
▪ In-charge of all Data Processing equipment in the Hotel. This will include but no tlimited to: Personal Computers, Mini-Computers, File Server, Micros POS, Telephone Systems, Hotel Inventory Control System, Information Systems, Life Safety Systems, electronic Door Lock Systems, Word Processing and Database Systems, Interactive TV Systems
a. Personal Computers
b. Mini-Computers
c. File Server
d. Micros POS
e. Telephone systems
f. Hotel Inventory Control System
g. Information Systems
h. Life Safety Systems
i. Electronic Door Lock Systems
j. Word Processing and Database Systems
k. Interactive TV Systems
▪ Responsible for initiating Data Processing Projects:
a. Installation of new data processing equipment
b. Adding a new system to an exixting data processing system
c. Installing revised versions of existing software programs
d. Adding new applications on existing data processing equipment
e. Interfacing existing data processing system to each other
▪ Responsible for the effective installation and operation of hotel data processing equipment involving the following:
a. The development of a well-through out and detailed installation plan
b. Monitoring progress being made against the plan
c. Effectively testing system loopholes and bringing it to the attention of the Management
▪ Responsible for the effective and efficient day to day utilization of data processing equipment and/or systems. The IT Manager will ensure that:
a. Trouble logs and utilization records are prepared
b. On-going training is continually provided and that all personnel are fully knowledgeable in utilizing the equipment and/or system
c. Reliable back-up of hotel data and maintained and properly secured
d. Contingency plans are review to ensure on-going operations in the event of equipment and/or failure
e. Operational Manuals are developed and maintained on a current basis and used regularly by the operating staff
f. Ensure virus protection for servers and workstation at all times and examine the entire system for the presence if virus or similar irregularities
g. Ensure equipment is cleaned in accordance with maintenance schedule and keep logbook for the same
h. Ensure preventive maintenance is carried out at the prescribed intervals
▪ Show behaviour geared in a way as to represent the hotel in the best possible way at all times.
▪ Be responsible for the processing equipment consumable materials and all data processing equipment.
Qualifications
• University graduate or equivalent diploma in Information Technology / Computer Science
▪ At least 5 years experience in the same capacity preferrably in 4* or 5* Hotels
