Job Description
Package:
- Live out – 25% Housing Allowance
- 10% Transportation Allowance
- Medical Insurance
- Flight Allowance SAR5,000 PA
- 1 month’s vacations PA
- 12-Month renewable contract
Job Summary:
- Exciting opportunity to join the luxurious hospitality industry, catering to high-end clientele.
- Various general job positions available, including housekeeping, food and beverage, culinary, administration and more.
- Responsible for delivering exceptional client service.
- Collaborate with a diverse team of professionals to create a welcoming and luxurious atmosphere.
- Uphold the highest standards of cleanliness, comfort, and safety throughout the property.
- Contribute to maintaining a positive and efficient work environment, fostering teamwork and camaraderie.
- Participate in training and development programs to enhance skills and knowledge.
- Comply with company policies, procedures, and industry regulations.
- Promote and uphold the brand image and reputation of the luxurious hospitality establishment.
- Embrace the values of professionalism, attention to detail, and a passion for excellence.
- Enjoy the opportunity to work in a prestigious setting with growth opportunities within the industry.
- Saudi nationals are encouraged to apply, as the positions are exclusively available for them.
Background, Skills and Abilities:
Background:
- Saudi national with valid identification documents.
- High school diploma or equivalent educational qualification.
- Previous experience in the hospitality industry is preferred but not mandatory.
- Demonstrated commitment to delivering exceptional client service.
Skills:
- Excellent communication skills in Arabic, both verbal and written.
- Basic proficiency in English is required.
- Strong interpersonal skills to effectively interact with team members.
- Attention to detail and the ability to maintain high standards of cleanliness and presentation.
- Basic computer literacy, including knowledge of common software applications.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Flexibility to work various shifts, including weekends, evenings, and holidays.
- Willingness to learn and adapt to new procedures and policies.
- Problem-solving skills to address client inquiries, requests, and concerns.
Note: The specific skills and abilities may vary depending on the position within the luxurious hospitality industry.
Abilities:
- Ability to work well in a team and collaborate with diverse individuals.
- Strong work ethic and dedication to providing exceptional service.
- Physical stamina and ability to stand, walk, and lift for extended periods.
- Professional and friendly demeanor with a genuine desire to create memorable guest experiences.
- Adherence to high standards of personal grooming and hygiene.
- Willingness to adhere to health, safety, and sanitation guidelines.
General Duties and Responsibilities:
- Maintain a clean, organized, and visually appealing environment in guest areas.
- Handle client complaints or concerns promptly and professionally, escalating as necessary.
- Collaborate with team members to deliver seamless service and exceed client expectations.
- Follow established procedures for colleagues and client safety, security, and privacy.
- Adhere to health, safety, and sanitation guidelines at all times.
- Operate various equipment and systems relevant to the position (e.g., reservation software, POS systems).
- Contribute to a positive and supportive work environment by fostering teamwork and communication.
- Attend training and development sessions to enhance skills and knowledge.
- Adhere to company policies, procedures, and industry regulations.
- Uphold the brand image and reputation of the luxurious hospitality establishment.
- Adapt to changing circumstances and handle various tasks as assigned by supervisors.
- Embrace a flexible work schedule, including weekends, holidays, and rotating shifts as required.
- Maintain a professional appearance and demeanor at all times.
- Demonstrate a passion for the hospitality industry and a genuine desire to create memorable guest experiences.