Job Description
- Possess knowledge of all recipe manuals for the assigned station/outlet and ensure a strict and consistent application.
- Assume 100% responsibility for quality of products served.
- Ensure that all food safety points are kept in mind at any time and that food is handled according to the Food Safety SOP.
- Maintain a clean and sanitary workstation. Keep all equipment cleaned and sanitized as per the Facility and Equipment SOP.
- Handle the branch operations smoothly by organising the daily production on time, before rush hours.
- Reports any issue in the station or outlet (wastage, out of stock, equipment malfunction, guest complaint, etc.) to BOH management.
- Be attentive to any foreign object in food to avoid any issue with guest and/or local authorities.
- Ensure that a proper handover is received at the beginning of every shift, from the previous shift or BOH management.
- Understand the customer needs and expectations and fulfil them by scrupulously following the Customer Service SOP.
