Job Description
- Possess knowledge of all recipe manuals for the assigned station/outlet and ensure a strict and consistent application.
- Assume 100% responsibility for the quality of products served.
- Ensure that all food safety points are kept in mind at any time and that food is handled according to the Food Safety SOP.
- Maintain a clean and sanitary workstation. Keep all equipment cleaned and sanitized as per the Facility and Equipment SOP.
- Manage the handling and storage of products according to the Stock management SOP to have 100% food quality on served dishes and 0% wastage.
- Handle the branch operations smoothly by organizing the daily production on time, before rush hours.
- Reports any issue in the station or outlet (wastage, out of stock, equipment malfunction, guest complaint, etc.) to BOH management.
- Be attentive to any foreign object in food to avoid any issues with guests and/or local authorities.
- Ensure that a proper handover is received at the beginning of every shift, from the previous shift or BOH management.
- Understand the customer needs and expectations and fulfill them by scrupulously following the Customer Service SOP.
