Pool Manager (Pre-opening)

Job Description

Job Description

An Exhilarating Opportunity

Are you ready to be part of our trailblazing FIVE Tribe that’s setting the Gold Standard in Food and Beverage? FIVE Hotels and Resorts is seeking a bold and innovative individual who’s passionate about creating unforgettable, next-level experiences for our guests and other FIVERs. Famed for its high-energy lifestyle, entertainment, and culinary offerings, FIVE is the epitome of daring glamour, and includes these famous luxury lifestyle destinations:

• Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home to award-winning restaurants, bars, and Dubai’s #1 rooftop club.
  
• ·An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the world’s most-reviewed hotel on Booking.com. With 269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.
  
• Switzerland’s ultimate entertainment hotspot, FIVE Zurich’s luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE’s hallmark musical stylings.
  
• Opening in 2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique ‘Vibe at FIVE,’ it will offer ultra-luxe, eco-conscious residences for luxury aficionados.
  

FIVE is a leader in sustainable luxury living and hospitality. The company’s science-meets-styled Sustainable Indulgence philosophy has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4’s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. These achievements highlight FIVE’s comprehensive and committed scope of sustainability strategy permeating operations, governance and community.

The Team

FIVERs are cultured yet chic, confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe Member, you’ll personify the distinct ‘FIVE-styled Vibe’ and use it to create Insta-perfect experiences for our guests that keeps them coming back for more. If you dream of being surrounded by like-minded individuals who share your passion for delivering unforgettable moments that last a lifetime – then look no further.

The Candidate

Your outstanding communication, leadership and organisational skills enable you to be a natural self-starter. You’re a creative and critical thinker that implements hand-crafted solutions, which set new standards of excellence. You have an eye for detail and execute tasks with precision and finesse. Your outgoing and approachable nature enables you to connect with other ‘FIVERs’ and key stakeholders, ensuring their Journey at FIVE is nothing short of sensational.

So, have the best time ever by joining our food and beverage Team as a pool managerto deliver exceptional experiences across our award-winning lifestyle destinations. Jump on board and unleash your potential in an exciting and buzzing environment that will take your career to new heights!

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 employees. FIVE is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organizations, the FIVE Tribe is more than a group of people working together – it is a family bonded by common values and goals, celebrating people, culture and diversity.

Key Responsibilities

• Control and maintain FIVE standards of service, performance levels, colleagues’ professional and FIVE Vibe conduct, grooming, appearance, hygiene, etc. according to established FIVE policies.
  
• Review performance with every department manager by way of weekly structured catch-up meetings and annual performance reviews
  
• Assist the Assistant Director of Food and Beverage to manage and control the overall expenses of the outlets while focusing on higher revenue.
  
• To schedule and participate in monthly Department Food and Beverage meetings, daily briefings, and departmental shift lineups
  
• To manage key events for FIVE with the Assistant Director of Food and Beverage by ensuring that key departments are prepared for such events
  
• To review the logbook daily
  
• Ensure that all equipment is kept in perfect working condition. Report any deficiency to the proper department and monitor the teams’ regular outlet walks with the engineering.
  
• Must be able to calculate and control Food & Beverage costs.
  
• Able to conduct all facets of Human Resources for your department – interviewing, evaluating, disciplining, and termination.
  
• In charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance standards of service, and developing new techniques of service towards maximum guest satisfaction at minimum operating costs
  
• Managing all guest complaints in the food and beverage area
  
• Analyze existing procedures and develop new and special promotions that will improve guest patronage under the guidelines of FIVE policies.
  
• Develop and maintain effective communications between all operating departments.
  
• Respond appropriately and adequately in any hotel emergency or health and safety situation that may arise.
  
• To perform other tasks or projects as assigned by FIVE management.
  

Requirements

What We’re Looking For

• A trusted colleague who maintains confidentiality and upholds safety and security policies and procedures.
  
• Previous experience with handling a pool operation in a luxury property.
  
• Revenue-driven approach
  
• Unwavering commitment to enterprise goals
  
• An ability to identify and monitor market needs and trends to stay ahead of the curve.
  
• Active participation in the effective implementation and administration of company-wide policies, procedures, and practices
  
• Fluency in English is essential
  
• Arabic, and other additional international languages, preferred
  
• A winning attitude and ongoing enthusiasm for all duties requested by management
  

Benefits

Work Smart, Play Hard! Unmatched FIVER Benefits for Life!

• Immerse yourself in the dynamic and exhilarating ‘FIVE Vibe’, where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.
• Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
• Enjoy attractive incentive opportunities that recognize your hard work and dedication. Be rewarded for your achievements and contributions to FIVE’s success.