Ecosystem Development Senior Executive JOB

Business & Product Management
United Arab Emirates 🇦🇪
October 2, 2023

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Job Description

1

Job Details

Job Title

Ecosystem Development Senior Executive

Department

Abu Dhabi Conventions & Exhibitions Bureau

Section

Ecosystem Development Section

Unit

NA

Direct Manager

Abu Dhabi Conventions & Exhibitions Bureau Director

Direct Reports

NA

2

Role Purpose

Support in leading the development of the MICE ecosystem in coordination with DCT stakeholders and partners, maximizing the potential and effectiveness of MICE activities & employees in the business tourism segment and increasing the number collaborations and partnerships with industry champions and MICE sector players, and organizing events for local ecosystem.

3

Key Responsibilities

Ecosystem Development

  • Engage with MICE industry stakeholders to ensure that manpower are trained, competent and globally competitive in-line with the defined strategies and identify and develop relevant initiatives or incentive programs to support this requirement.  

  • Update the database of UAE/Abu Dhabi MICE stakeholders in coordination with DCT Stakeholder management and Tourism Sector Management Office and in-line with the defined strategies.

  • Ensure coordination with Marketing and IT teams, ensuring Abu Dhabi Conventions & Exhibitions Bureau website is updated with relevant information to support bureau’s business development efforts.

  • Manage and implement all Abu Dhabi Conventions & Exhibitions Bureau MICE sector’s initiatives and policy development for the betterment of the bureau’s work and Abu Dhabi’s MICE sector in conjunction with Abu Dhabi Conventions & Exhibitions Bureau sections.

Collaborating with Industry Champions

  • Manage MOUs with local champions on committing to support business events; as well as partnerships with global MICE associations in conjunction with DCT Stakeholder management.

  • Collaborate with local leading entities that support in MICE events in-line with the defined strategy of Abu Dhabi Conventions & Exhibitions Bureau.

Informing AD MICE players

  • Sensitize Abu Dhabi MICE stakeholders by organizing knowledge workshops and informing them on latest development in the city (e.g. offerings, guidelines).

  • Liaise and support government and private MICE stakeholders towards the development of MICE offerings in the city (e.g. MICE sector’s trends and insights in product development) in close collaboration with Sector Management Office.

Shared Activity

  • Carry out any other duties and responsibilities related to the role at the request of the direct manager

  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

  • Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the organization.

  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.  

4

Communication and Business Relationships

Internal

  • Tourism

  • DCT Relevant Sectors / Departments

External

  • Key vendors/suppliers/stakeholders

  • Government entities

  • Tourism (Hotels, Attractions, DMCs, Consultants, MICE Venues ,etc)

  • International MICE associations, corporates and business event organizers for corporate meetings and incentives, association conventions, trade exhibitions and conferences

5

Qualifications

  • Bachelor’s (Master’s preferred) in Tourism, Business Administration or any other decree within relevant industry 

6

Experience

  • 5 years of experience in Tourism, MICE, Destination or equivalent.

  • knowledge and expertise in the tourism industry.

  • The role holder will be expected to effectively deal with external stakeholders and organizations at a leadership level and should have a proven track record of fostering business relationships and strategic partnerships.

7

Skills

  • Full professional English proficiency both in speaking and writing 

  • Arabic bilingual desirable but not mandatory 

  • Skilled in MS Office (PowerPoint, Word and Excel)

  • Experience in website design and content development

  • Extensive knowledge of current and relevant markets

  • Proficient in analytics and market testing

  • Excellent time management, able to balance many projects at once

  • Administrative skills and attention to detail and experience with business planning

  • Self-motivated with a proven ability to complete work in a timely manner

  • Expert knowledge on rebates schemes, pre

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