Job Description
Logistics Coordinator | Al Futtaim Automotive | Logistics
Overview of the role:
- To offer a high level of support to the Operations Manager and customers and maximize SAP in all day to day activities to maintain 100% system integrity.
- To perform administrative tasks accurately and within the time prescribed.
- To submit timely reports
What you will do:
- Offer high level support and commercial contact to our customers. Fully understand our SLA / KPI requirements and ensure a customer centric mindset is maintained at all times.
- Maximize SAP in all day to day activities to maintain system integrity and exceed customer service level expectations.
- Develop and maintain a healthy relationship with all internal and external stakeholders. Excellent communication and diplomacy is essential to ensure operation runs smoothly and efficiently.
- Identify areas requiring improvement and develop plans to rectify shortfalls and implement accordingly.
- Provide direct support and assistance to Auto Units Supervisors and Transport Planners. Complete cross-training for all Auto Units departments and have knowledge of the full supply chain process.
- Preparation of Daily Reports for prompt submission to Operations Manager (SNA Update, PDI Feed, Daily KM Report)
- Provide/update system entries (UL creation, Shipment/delivery creation, Binning Location updates, etc) when required.
- Ensure that offline employees are made aware of company advertisements and promotions, as well as announcements and notices from top management.. These shall then be posted promptly on the notice board an updated regularly .
- Perform record-keeping (meeting Minutes)and clerical tasks (filing) as necessary.
- Offer high level support to the Operations Manager/Operations Supervisor in the preparation of incident reports for submission to top management /other departments.
Skills
Required Skills to be Successful:
- Bachelor’s degree in Business Administration
- Preferred 2 years’ experience in sales
- Willing to work in shifts duty
- Good communication skills
What equips you for the role:
- Minimum Experience: 2 years within a similar role (Transport Planning, Warehousing)
- Good communication and interpersonal skills
- Results-oriented with decision-making and problem-solving abilities
- Excellent knowledge of MS Office with strong Excel Skills
- Analytical in thought and practice
- Good organization, time management, and administrative skills
- Flexibility and willingness to multi-task
- Ability to work under pressure in a high paced environment
- SAP knowledge maybe an added advantage
- Must be patient, assertive, persistent
- Excellent verbal and written English communication skills essential.
- Attention to detail and methodological approach to record-keeping and reporting
- Ability to multi-task and work independently