Workshop Concept Team Leader

Skilled Trades & Manual Labor
Morocco 🇲🇦
October 2, 2023

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Job Description

Company Description

Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, Security Systems and Thermo Technology.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description

  • Develop and lead concept strategy, roll out new services for Bosch Car Service network: determine best possible business models, set service pricing strategy and roll-out service packages into the network to develop and improve Value Added Services for Bosch Car Service network.
  • Lead the Team of Country Concept Managers and Sales Consultants in Africa North region from acquisition of new customers to support existing network.
  • Set up, lead and deploy strategic cooperation with key partners to support 3rd party turnover income.
  • Budget planning of the regional marketing concept and coordination of events/activities (Bosch Car Service Conventions, Committee meeting, etc.).
  • Bosch Car Service network planning per country in the region.
  • Support Bosch Car Service acquisitions through market-specific campaigns.
  • Coordinate customer surveys and assessments on a regular basis.
  • Follow up Bosch Car Service contracting process: revise/update content of Bosch Car Service contract based on country-specific regulations and market requirements as well as centrally prepare new contracts.
  • Coordination of technical support to Bosch Car Service partners.
  • Collaboration with Bosch central teams in headquarter as well as local teams to track and improve concept related projects.

Qualifications

Education :

  • Bachelor’s or Master’s Degree in Marketing, Business Administration or Economics.

Experience :

  • 5 + years’ experience in the automotive aftermarket business (preferred IAM WS chain business).
  • 2+ years’ experience in marketing or sales.
  • Experience leading team in developing environment is a plus.

Skills :

  • Deep understanding of workshop management processes, automotive technologies, vehicle diagnosis and awareness of future trends.
  • Good planning and organizational skills.
  • Strong verbal and written negotiation skills in English, Arabic & French.
  • Good presentation and persuasive communication skills.
  • High level of IT tools usage skills (SAP, MS Office, ERP, etc.).
  • Ability to drive changes while keeping team motivation up.
  • Ability to travel and valid driving license.

Additional Information

  • Confidentiality required.
  • Working with internal and external customers.
  • Adherence to the Key Performance Indicators.
  • Good time management.

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