Senior Network Engineer

October 2, 2023

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Job Description

Job Description


  • Build, configure, manage, support, and troubleshoot AWS cloud
    infrastructure that support Ministry core systems and other critical applications. Services like: Virtual Private Cloud (VPC),Public and Private Subnets, Security Groups, Target Groups,Route53, Route Tables, Elastic Load Balancer, SES, SNS,WAF, ALB… etc.
  • Manage and administer Ministry Azure infrastructure and services such as -but not limited to- Microsoft Teams,Exchange Online, Endpoint protection and Azure DefenderATP.
  • Administer Microsoft Windows Servers and Active Directory multi-sites deployment and other services such as but not limited to (DHCP, DNS, RADIUS, etc.)
  • Design, organize, modify, configure, support, and install all Ministry's computer systems.
  • Ensure network connectivity throughout the Authority’s LAN/WAN infrastructure and branches.
  • Designs and implement LAN, WAN, Internet, and intranet networks and do network segmentation.
  • Configure and deploy network switches in the live enterprise environment.
  • Ensures IT operations are properly running, and service requests are executed within the agreed SLA by leading the HelpDesk Technical Resources.
  • Establishes standard operating procedures and monitor the HelpDesk staff work performance.
  • Manage all tickets’ escalation to different level 3 teams and be responsible for problem resolution.
  • Provide on-call support and participate in emergency (24 x 7) support services when required.

Requirements

  • Must have a good working experience standing with a not less than Seven (7) years.
  • Minimum, bachelor’s in Computer Science, Engineering or equivalent.
  • VCP: VMware Certified Professional Data Center Virtualization.
  • MCSA: Microsoft Certified Solution Associate.
  • CCNA: Cisco Certificate Networking Associate.
  • CCNP: Cisco Certified Network Professional Routing and Switching.

The general skills and qualifications required for the Technical Support Expert resources are:

  • Excellent understanding of the organization’s goals and objectives.
  • Experience is practicing executing Enterprise Projects for Enterprise organizations.
  • Proven analytical and creative problem-solving skills and abilities.
  • Proven ability to assess problems and conduct in-depth research for solutions.
  • Solid working experience with LAN/WAN networking concepts,configuration, and architecture.
  • Solid and proven working experience with systems planning,security principles, and general system and server management best practices.
  • Strong troubleshooting skills to network issues, systems issues, enterprise application bottlenecks and infrastructure components issues.
  • Strong written, oral, and interpersonal communication and documentation skills.
  • Advanced knowledge and understanding of Enterprise Environment and authoring of organization wide policies and procedures.
  • Positive, highly self-motivated and directed individual and work dependently.
  • Proven self-learning abilities and skills.
  • Strong ability to adapt, prioritize, plan, and execute tasks in a high-pressure rapidly changing environment.
  • Ability to read and interpret technical documents,operating and maintenance instructions and procedure.
  • Strong ability to work in a team-oriented, collaborative environment.