ACCOUNT EXECUTIVE SERVICES

Job Description

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.
We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. 
Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their sales career. Selected candidates will have a strong work ethic and enthusiasm demonstrating initiative and professionalism. Our Service Sales Managers are responsible for a targeted territory’s service revenue, selling service contract renewals, upselling services, and selling professional services and training.
Position Responsibilities:
Team with region/territory Inside Service Account Manager
Attain monthly/quarterly/annual quota on assigned region/territory
Weekly forecasting/commit – Service
Organize and/or attend weekly forecast calls with Regional director
Team with Partners to cross-sell and up-sell services into existing customer base – create incremental pipeline and revenue
Create pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests
Manage service contracts/renewals for customers in assigned region/territory
Manage service sales campaigns and promotions for assigned region/territory
Manage and interface with outsource company for service renewals
Chase service renewal opportunities
Regular pipeline and opportunity reporting both internally and externally
Spot product upsell opportunities and work with the product account team
Work with internal teams to guard data integrity and manage service orders
Create and provide targeted presentations for internal and external audience (i.e. customer meetings)
Attend and provide input for quarterly business reviews with the region/territory management
Develop and execute service sales strategies for the assigned region/territory to increase service revenue
Requirements:
Strong telephone communications skills comfortable calling on clients at the CXO level and beyond
Should have a desire to pursue a career in Service Sales utilizing Consultative Sales techniques
Ability to work well in a fast paced, team environment
BS/BA preferred
Service Sales experience
Interest and knowledge of software/hardware technologies preferred
Experience with Computer Networking technologies a bonus
Possess energetic and enthusiastic demeanor
Experience with SalesForce.com is required
Strong Microsoft Excel skills required
Strong verbal and written skills in English and Arabic
Team player
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