Senior Manager, Processing

Job Description

Company Description

In the fast-growing economies of the world, there’s a new generation of ambitious younger people  eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education – and a great customer experience.

For over 20 years, Exinity has provided leveraged trading to some two million customers through our global brands Alpari and FXTM.  Now, we are adding further brands to our portfolio – with a further three planned for rollout by the end of 2022.

Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us.  ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too.  We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.

Job Description

• It is important that you are driving the company’s vision and understand the bigger picture. Your role will also be to share this with your teams, so they too understand the organisation strategy and their own impact to the company’s success.
• You will support with shaping, influencing and prioritising the deliverables required for the team, to ensure KPI’s are met
• As a manager of a team, you will also be responsible to ensure that the team are operating effectively and efficiently, and that they are successfully achieving their KPI’s.
• You will develop the team’s skills through the sharing of your knowledge and encouraging their growth through exposure to new learnings/opportunities
• As the change champion for your team, you will ensure that team are aware of any changes, and these are understood and embedded across the team
• You will be responsible for the full employee life cycle and ensure that any performance management are addressed
• As a manager, you will be required to liase with various internal stakeholders in order to collect feedback and take the necessary action.
• It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process
• You will required to prepare and present reports to the management
• You will be responsible for providing solutions in order to improve efficiency and be part of the implementation
• It is important that operations are running without disruption meaning you will be responsible for shift planning with contingency plan in place.
• You will play a key role in supporting the operations team by providing ideas and efficiency improvement.
• Rresponsible for the full employee life cycle and ensure that any performance management are addressed

Qualifications

• University Degree in Economics/Accounting/Finance/IT/Projects management or in a related field will be considered as an advantage
• · Fluency in English with upper level is required (both verbal and written). Any additional language will be considered as an advantage
• Previous experience in any Payment provider/Financial institution/Payment institution is a must
• Understanding of how payment processing, payment systems, acquiring, settlements work is a must
• Computer literate –very good knowledge of MS Excel, Word and PowerPoint, MS Outlook
• Excellent oral and written communication skills, as well as the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress
• Previous experience in the Forex industry will be considered as an advantage
• Previous experience in corporate management/administration will be considered as an advantage
• Must be detail and result oriented, analytical, and organized as well as a self-starter with the ability to think creatively
• Ability to work collaboratively within a team environment, to work in a fast-moving environment and to meet aggressive goals with multiple competing priorities.
• A proven ability to build strong collaborative working relationships with business partners. 
• Provide expertise and support to commercial, customer support, and Partners teams regarding successful ratio of the implementation of various payment solutions with key strategic partners and merchants
• Utilize expertise on market knowledge and data analysis to contribute to our overall product and company success
• Have experience of managing a team and being involved in all parts of the employee life-cycle.
• Ability to translate the overall company strategy and apply to the direction of your team
• Developed teams to create an environment of continuous learning and enhance engagement
• Leading a team to ensure that KPI’s are met and to the level required
• Why you will love this role:
• “Freedom to succeed” is our core belief. It’s not just a promise we make to our clie

Additional Information

• Competitive Salary 
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• A focus on your wellbeing, including talks and access to self-development tools 
• Global Employee Assistance Program.