Job Description
Job Description :
– Pega certified DCO architect desirable.
– Responsible for leading the business in process improvement efforts while gathering requirements for new and existing processes
– Lead business workshops around software products and processes
– Works closely with Product Owner and Stakeholders to gather user stories and translate into business requirements
– Ensures that user stories contain acceptance criteria for all activities as well as defined test scenarios for both positive and negative results
– Facilitate DCO sessions/discovery sessions along with LSA CSSA
– Coordinate with Product Owner and stakeholders to facilitate backlog reviews
– Understanding business process management and business requirements of the customers and translating them to user stories
– Collaborate with Pega team and business to ensure solutions are aligned with business and system requirements
– Acts as the liaison between Business and Technology teams and have ability to translate between technical and non-technical team members
– Communicates technical concepts problems and solutions to both technical and non-technical audiences
– Develops documentation related to project activities including requirements, process flows, business rules, tests cases and training materials
– Leads and facilitates system elaboration sessions to ensure system design is aligned with business goals and product features
– Supports continuous improvement of requirements-gathering approaches and Scrum team practices
– Ensures that the documented user stories adequately represent the needs of the business and meet all requirements
– Proactively identifies and mitigates risk to projects
– Participate in all Scrum ceremonies including leading Sprint reviews and playbacks
– Work closely with organization to provide estimates for new project initiatives
Skills
– 10 years of BA experience with 4+ years in Pega BA role suitable for Manager profile.
– Excellent organization and time management skills
– Very strong problem-solving skills
– Ability to perform in a challenging but collaborative work environment with individuals from across the organization
– Ability to integrate multiple concepts across job functions with goal of overall benefit to the organization
– Ability to communicate develop and leverage strategic business relationships across the organization and externally self-motivated team player who excels in a collaborative environment
– Experience with no code configuration rules platforms a plus
– Knowledge of Pega software frameworks and functional design is a plus
– Understanding of process model of big financial institution is a plus
– Strong listening skills as well as oral and written communication skills
– Solid analytical business improvement process modelling and user design experience
– A wide degree of creativity and initiative is expected
– Strong interpersonal and relationship skills
– Enthusiastic professional and confident team player with a strong customer success focus who can present effectively even under adverse conditions