Lounge Manager
Job Description
Job Description
Shull is looking for a Lounge Manager to work in Baghdad International Airport.
The main responsibilities include:
- Hire, train, and manage lounge staff, including bartenders, servers, and support staff.
- Develop and implement policies and procedures to ensure efficient and effective operations.
- Plan and oversee inventory management, including ordering and receiving supplies and monitoring stock levels.
- Create and maintain budgets, financial reports, and other documentation related to the lounge’s financial performance.
- Develop and execute marketing strategies to attract new customers and retain existing ones
- Maintain high levels of customer satisfaction by ensuring excellent customer service and resolving customer complaints.
- Ensure compliance with all legal and regulatory requirements, including those related to health and safety, alcohol sales, and labor laws.
- Monitor and evaluate staff performance, providing feedback and coaching as needed.
- Foster a positive and collaborative work environment by encouraging teamwork, communication, and professional development opportunities.
- Collaborate with other departments, such as kitchen and maintenance, to ensure smooth operations.
Requirements
Please only apply if you have the requirements we are requesting. Candidates who do not meet the requirements will be automatically rejected.
- Proven experience as a lounge or restaurant manager, including experience managing staff and finances.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Knowledge of beverage and food service standards and practices.
- Knowledge of health and safety regulations related to food.
- Proficiency in financial management and budgeting.
- Bachelor’s degree in hospitality management or related field (preferred)
Benefits
