Housekeeping Supervisor
Job Description
Company Description
Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.
Job Description
What you will be doing:
Reporting to the Housekeeping Manager, your responsibilities include:
- Lead and supervise the day to day operation of the department to ensure service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
- Ensure employees are informed daily about priorities to personalize service
- Other duties as assigned
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
Qualifications
Your experience and skills include:
- Service focused personality is essential
- Previous experience in a smaller leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
