Continuous Improvement Verification Manager

Business & Product Management
Egypt 🇪🇬
October 2, 2023

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Job Description

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.

Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).

To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.

Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you’re passionate about entertainment, innovation and customer service excellence!

Responsibilities :

  • Oversee day-to-day operations of the CI Technicians, the freelancers that are being used, and the extended team that is engaged to perform audits.
  • Manage day-to-day administrative operations, including holiday, sickness, overtime, and shift requirements for the team.

Enable and support appropriate training for existing and new staff, existing staff, and freelancers.

  • Work with stakeholders to plan a strategy for all high-profile and VIP projects, ensuring that all high-profile and identified VIP projects follow targeted bespoke QC checks suited to the project.
  • Work with development teams to improve systems and new tools by providing feedback on tool performance, and as requested.
  • Oversee departmental rejections tracker, and lead investigations into the root-cause analysis.
  • Lead an internal team and a freelance team.
  • Work to continuously improve the workflow for different functions by providing feedback on audit results.
  • Be the first point of escalation for any rejection issue found by auditors.
  • Maximize department efficiency and productivity through ongoing analysis of operational processes and performance, identifying areas for streamlining and automation.
  • Ongoing collaboration with other managers in the development of audit processes, departmental and performance goals, long-term operational plans, and CAR investigations if assigned.
  • Coordinate supply chain audits.

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