Job Description
- List the business need of the initiative and identify the requirements of enhancements of business processes.
- Prepare the functional DSS of required enhancement/improvement of the business processes and submit it to Business Analysis team.
- Assist in preparing the feasibility study of the projects and prepare the related docs.
- Implement small size projects by identifying the needs and requirements and test it before implementation.
- Prepare project plan by including all necessary information and keep it updated and tracked with timeline and milestones.
- Test and validated the development of enhancement/project before deployment.
- Collect, analyze, test and validate performance metrics, OLSs, SLAs and measurements tools.
- Stay updated of potential new tools and approaches to facilitate the implementation of changes to the business processes and drive efficiency.
- Re-assess the utilization of projects and enhancements by conducting periodic tests and analysis.
- Provide Training to business users in new enhancements and projects.
- Bachelor’s degree in Business Administration
- 2-3 years of experience is a similar field
- Fluency in English
- Analytical Thinking: level 2
- Change & Adaptability: level 2
- Communication skills: level 2
- Decision Making: level 2
- Planning and organizing: level 2
- Attention to Details:level 3
- Customer Focus: level 2
