Senior Sales Assistant
Job Description
Senior Sales Assistant | Retail | Marks & Spencer | UAE
Overview of the role:
The Senior Sales Advisors role is to help maximize sales for the store and to ensure that the store and it’s staff provide a first class customer experience.
What you will do:-
Description of Accountability:
- Help to maximize sales for the store.
- Ensure minimization of costs by controlling wastage, handling merchandise properly to avoid shrinkage, etc in the store.
- Assists customers in locating merchandise and answering a variety of questions concerning general merchandise.
- Stocks shelves, counters or tables with merchandise; ensures that visual merchandising guidelines are adhered to and standards maintained.
- Counts and balances cash register and receipts.
- Stamps or attaches price tags on stock.
- Merchandise and checks tagged prices to verify accuracy referring to price list.
- Act as the Senior contact in store for customer and any other interactions and lead the staff and direct their activities as briefed by store management.
Skills
Required Skills to be Successful:-
- Knowledge of customer service principles and processes
- Knowledge of sales principles
- Relevant product knowledge and training
- Experience in a retail, customer service or sales environment
- Basic business administration knowledge
- Confident and clear communicator
- Awareness of the impact of behavior and performance
- Awareness of level of authority
- Ability to adapt to frequent change and a high pressure environment
- Knowledge of the Marks and Spencer brand
What equips you for the role:
- High School or Bachelor Degree
- 5-7 years’ experience in in similar role with Retail sales background.
- Retail Background
- Acumen and the ability to communicate with individuals at all levels
- Taking Initiative
- Drive for Results
- Good communication skills (verbal and written)
- Strong/excellent attention to detail
