Night Manager

Job Description

Job Number 23082150 Job Category Rooms & Guest Services Operations Location The St. Regis La Bahia Blanca Resort Tamuda Bay, 267 Route Fnideq, Fnideq, Morocco, Morocco VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management ABOUT THE PROPERTY The St. Regis La Bahia Blanca Resort, Tamuda Bay is a luxury boutique resort, a landmark exclusive lifestyle resort development in Tamuda Bay. The St. Regis La Bahia Blanca Resort Tamuda Bay will set a new standard for service and sophistication in Morocco. The resort will exude Moroccan charm and pay tribute to the Andalusian cultural legacy through elevated design, exceptional service and unique food and beverage offerings. Poised to become the city’s best address, The St. Regis La Bahia Blanca Resort, Tamuda Bay will offer easy access to one of the world’s most magnificent beaches. The hotel will offer 107 luxuriously-appointed guestrooms and suites with unobstructed sea views and will feature hallmarks of the renowned brand, including the signature St. Regis Butler Service. The resort’s sophisticated culinary offerings will include a specialty restaurant, an all-day dining restaurant featuring a wide range of gourmet selections, and an iconic St. Regis Bar. Leisure facilities will include a Spa, Pool and State-of-the-art Fitness Center. JOIN US IN THE PRE-OPENING TEAM! as our Night Manager Who we are looking for… Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. That’s what we want from you…. 4- year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.You have a professional appearance You are a communication talent with excellent Arabic, French, and English. And this is how we inspire you…. Monitoring Property Operations Monitors and ensures compliance with all Guidelines to Operations. Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). Ensures employees are working in a safe environment. Manages all period-end inventories. Supporting Profitability and Revenue Goals Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. Administers plans and actions to keep chargebacks and rebates to a minimum. Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. Manages employee hours. Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues. Supporting Human Resources Activities Promotes participation in property safety-related programs. Monitors employee attendance and records absences/tardiness. Promotes teamwork and employee morale. Keeps employees informed regarding new operational procedures, standards, or programs. Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations). Ensures all employees have complete knowledge of emergency procedures. Encourages employee relations through gifts, parties, outings. Creates incentives that will promote better service and profit for the property. Assists operations manager in processing employee payroll weekly. If you would like to become part of the team and experience a successful hotel opening together, then click “Apply now”. FIND YOUR WAY. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. We would like to draw your attention to the fact that we will store and process your data as part of the application process in accordance with the provisions of the Federal Data Protection Act. Of course, we will treat your application confidentially. The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.