Job Description
- Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
- Maintain and clean guest rooms and replenish room supplies as per the Standards of Performance of the hotel
- Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the hotel
- Tidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the hotel
- Inform Valet Service to collect guest clothes for laundry, dry cleaning or pressing in order to maintain guest satisfaction
- Maintain and clean guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
- Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
- Consider guest needs and requirements when working in public areas and guest rooms to ensure courtesy and guest satisfaction
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Skills
Cleaning Skills