Senior IT Manager

IT & Network
Jordan 🇯🇴
October 2, 2023

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Job Description

Company Description

We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company’s services and solutions to fulfill their business needs.

For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.

Job Description

  • Manage a team of information technology associates and consultants that take part in projects implementation.
  • Manage End user support for company customers, including creating and following on contractual SLA’s and alignment with Vendor SLA.
  • Manage company Internal users support.
  • Manage company Data center and ensure availability and data protection.
  • Manage and support internal company systems.
  • Implement and ensure best practices and IT policies are implemented and followed within the company.
  • Lead and Provide direction to IT consulting team.
  • Review RFP documents and respond to technical requirements and come up with technical solutions.
  • Assume technical lead during Projects implementation and coordinate with counterparts in company functional area.
  • Identifying opportunities for team training and skills advancement
  • Follow up and ensure that IT contracts are active and renew internal software licenses, email and domains subscription when required.
  • Ensure security of company data and establish security policies to prevent security incidents or data breaches.
  • Review and understand new technologies and come up with recommendations and suggestions to company management.
  • Oversee projects implementation for DELL-EMC products.

Qualifications

  • BA degree in computer science, information systems or related field.
  • 10-15 plus years’ experience in Databases and ERP solutions including Oracle EBS, Oracle Fusion, or SAP S/4 Hana.
  • Should have solid knowledge and understanding of solution architectures and sizing for ERP products.
  • Should have previous experience working with Cloud solutions with ERP vendors and Hyper scalers such as AWS and Azure.
  • Technical Savvy and thinks out of the box.
  • Excellent communication skills in both English and Arabic.
  • Should have been part of 2-3 ERP projects implementation with similar role
  • Adaptable to work on different projects when extended work time is needed.
  • Process and details oriented.
  • Strong work ethic with excellent time management and follow up skills.
  • Project management experience with a proven track record in similar role.
  • Solid technical writing skills
  • Excellent Presentation Skills

Additional Information

  • SAP, Oracle, and Cloud certifications are preferred.
  • ITIL Certification is preferred.
  • Willingness to travel when needed.
  • Working outside of business hours as needed.
  • Other tasks as requested by Direct Manager.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://bit.ly/3SSbBzU 

 #BePartOfSomethingGreat!

*Please submit your CV in English

All applications will be treated as strictly confidential.

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