Nursing Supervisor

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Job Description

Job Purpose / Objective

Supervise, coordinate and organize all nursing related functions/ activities for the specific assigned shift which include clinical and administrative tasks with focus on providing and delivering high quality of patient care based on JCIA/ CBAHI and other accreditation standards. Supervisor role is balanced between patient care/ needs and monitoring the nursing department performance during a specific shift as to promote continuing professional development of staff and ensure the provision of the best quality patient care within the available resources.

Key Responsibilities / Accountabilitie

  • Ensure the efficiency of departments’ operational activities by being involved, available and reachable.
  • Conduct physical round (clinical and non-clinical) to all departments/ units to:
    • Review the staffing status and ensure adequate coverage.
    • Gather patient census.
    • Check and inspect appropriateness of the department including medication rooms, stores and utility rooms.
    • Support and inspire the staff on duty and be role model / reference.
    • Identify and notice any unusual behavior/ observation and act accordingly.
  • Visit the department as needed whenever:
    • Staff call for help/ clarification and additional resources
    • Patient complaint
    • New admission
    • Incident occurrence
  • Monitor staff performance/ practice and refers any observation to Nursing Manager/ Head Nurse in constructive manner for improvement purposes.
  • Complete Nursing Supervisor round checklist accurately and on time
  • Attend and sort out all patient concerns / complaints to ensure patient satisfaction.
  • Serve as Liaison between doctors/ other department staff and Team Leader as needed.
  • Reallocate and reassign staff to ensure adequate staff are available to delivering the expected Nursing care.
  • Work collaboratively in multidisciplinary approach to ensure continuity of care.
  • Monitor absenteeism and delays, report it appropriately.
  • Maintain confidentiality in handling patient and staff related issues.
  • Provide patient and family education as needed.
  • Administer medication as per doctor order and as needed.
  • Respond to code blue and other codes.
  • Participate in shift endorsement/ hand over as needed.
  • Act as staff and patient advocate.
  • Participate in education/ orientation nursing activities.
  • Participate in performance appraisal for the staff.
  • Precept in new appointed supervisor.
  • Participate in any accreditation/ reaccreditation process.
  • Visit critically ill and new admission patients.
  • Coordinate and arrange any equipment/ supply transfer, borrowing and return back with other HMG project.
  • Arrange pull-out within and out the project.
  • Prepare shift report and any other required report.
  • Attend the Nursing administration meetings and represent Nursing in certain committee as delegated by Director of Nursing.
  • Comply with the standards and perform duties necessary to support, achieve and maintain national and international accreditation.
  • Maintain excellent record of attendance and punctuality.
  • Undertake responsibilities as Head of department/ unit and Director of Nursing in their absence, as and when required.
  • Perform any delegated tasks/ duties assigned by Director of Nursing within realm of knowledge, skills and abilities.

Job Specifications:

Education/ Professional Qualification

  • Bachelor’s Degree or equivalent in Nursing

Experience

  • 8 years experience in general hospital.
  • 5 years in senior nursing position not lower than Charge Nurse

Skills

time management good communication and people skills infection control & procedures critical thinking