Manager – Creative Services

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Job Description

Manager – Creative Services

Full-time

Company Description

The women and men working at Publicis are more ready to face the future than at any other creative company. Since our birth in 1926, we have always been the leaders of change.
We have always managed to anticipate the developments and inflection points of our industry – successfully investing in digital in its early stages, for example.

Transformation means keeping pace with the huge changes taking place in the economy, in technology and in society at large. In an age of convergence and empowerment, we aim to attract people can help our clients reinvent themselves and guide them through their transformation. That’s the challenge: help our clients transform their business. It demands colorful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption.

Job Description

We are looking for one enthusiastic individual to join us as Manager- Creative Services.

They will be responsible for ensuring that the agency is running efficiently, and all costs spent are competitive and output is to the very highest standard.

Focused on quality, people, process and profitability, they must ensure the smooth running of all areas within the agency by resolving key production/workflow issues for the agency, whilst working with senior management to define optimum resource and processes that underpin the agency’s success.

They will oversee everyone’s workload the from our unique Creatives talents.

Responsibilities

Take ownership of the agency Capacity Plan. Ensure the that the capacity plan is updated weekly.

Manage all resources and ensure all projects / account are staffed accordingly

Ensure department leads sees all briefs before dispatching the work to the team

Review timelines for campaigns and business requests with Account & Project Management ensuring the project team is given the right time and budget to deliver briefed work

Manage the team’s time and make recommendations to prioritise their workload to ensure timely work delivery

Work closely with the team leads in prioritizing / re-allocating workloads

Flag resourcing bottlenecks / conflicts and make recommendations to the senior leadership team

Take ownership of the resource management tools to ensure resource crunches are identified and addressed.

Manage the day to day running of the workload allocations

Work closely with the HR team to manage all freelance / recruitment requests.

Assist in recruitment of freelancers.

Qualifications

At least 5 years of experience in an operations related job role

Demonstrates a understanding of strategy, creative, data & analytics, digital & film production processes

Able to match the right resource talent to task

Decisive in allocating tasks

Able to empathise with creative, technical and business needs, and balance these against considerations of time and cost

Possesses good verbal and written communications skills to enhance negotiation and liaison with key stakeholders

Capable of resolving seemingly intractable problems in a manner that maintains relationships with all stakeholders.

Manager – Creative Services

Dubai, Dubai, United Arab Emirates
* Full-time