Reservations Agent

Job Description

Reservations Agent

Rixos The Palm Hotel & Suites Location Dubai, Dubai, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing RIXOS Job Start Date : 05/01/2023
Job Start Date :
01/02/2023 Job Type Permanent JOB DESCRIPTION
Reservation Agent

An exciting opportunity has arisen for a
Reservation Agent
to join our Rixos The Palm team. To provide efficient service to the guests and maintains the overall efficiency of standards.

What’s in it for you:
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing

Answer inquiries of room rates, outlets and room locations.

To be totally familiar with all aspects of the reservation systems

Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation

Post advance deposits and keep accurate records of deposits.

Process rooming lists and group blocks and indicate special requests and billing procedures

File and process reservations correspondence, make certain all files are current and in order.

Your experience and skills include:

• Relevant experience as a Reservations Agent or similar 1 to 2
• Highly responsible & reliable
• Excellent communication skills, both written and verbal required
• Pleasant personality and positive attitude

• Your team and working environment:

o Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai

At Accor, we are Heartists!

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

“Diversity & Inclusion for Accor means welcoming each and everyone

and

respecting their differences by giving priority only to qualities and

skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.”

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