Job Description
Butler – Room Service
Full time
Four Seasons Resort Dubai at Jumeirah Beach
The Four Seasons Resort Dubai at Jumeriah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth.
Four Seasons Dubai at Jumeirah Beach includes five outlets options – from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.
Join our Team
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Work on a team that is built on mutual respect, collaboration, excellent service.
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Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
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Four Seasons have been ranked in FORTUNE Magazine’s 100 best companies to work for since 1998.
Responsibilities
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Coordination through Hotel Departments to anticipate guests’ needs.
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Room Services duties in the room according to Hotel rules and standards.
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Provide guests with all necessary information about hotel/ hotel activities/surroundings.
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The Butler ensures that guests are delighted, and expectations are exceeded, providing personal service, and a warm, relaxed, yet refined ambiance.
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The Butler performs all tasks in accordance with the standards established in the Four Seasons Resort Dubai. This includes, but not limited to, night turndown service, luggage delivery, packing/unpacking services and handling lost and found items.
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The Butler acts as the coordinator in fulfillment of all food and beverage, In-Room Dining, wake up calls and amenity services.
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The Butler inspects each assigned rooms cleaned by the attendants prior to guest’s arrival to ensure all the guests preferences are met.
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Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Preferred Qualifications and Skills
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Previous experience working in a similar role within 5* luxury hotels.
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Must be fluent in Russian.
What to Expect: You Will….
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Be part of a cohesive team with opportunities to build a successful career with global potential.
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Have the opportunity to engage in diverse and challenging work.
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Be recognized for excellence.