CSR Executive

October 2, 2023

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Job Description

SUSTAINABLE ENGAGEMENT · Kuwait
CSR Executive

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a week

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you will be doing

The job holder of this position is responsible for designing and implementing CSR initiatives locally and supporting all CSR relays regionally in successfully implementing their initiatives while ensuring high employee engagement rates and positively impacting the environment.

Key Responsibilities

Organizational:
– Follow all relevant Sustainable Engagement policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
Operational:
– Implement activities under minimal supervision
– Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
– Manage Chalhoub Impact program through:
– Designing and implementing a “communication – giving strategy”
– Giving back to society
– Engaging Chalhoub employees
– Business Development:
– Develop new initiatives (with detailed agenda and needed resources) in adherence with the Sustainable Engagement pillars and validate with Head of Sustainable Engagement
– Partner up with educational entities, NGOs, organizations for the design and implementation of common initiatives
Regional Activity:
– Liaise with other countries (the relays in the other 9 countries) in order to:
– Collect data on their needs and suggestions
– Assist the relays in developing their yearly CSR calendar
– Monitor people participation rates in other countries and report on them
– Recruit Chalhoub Impact ambassadors in the countries
– Organize humanitarian retail campaigns in stores
Event Management:
– Develop yearly CSR calendar in coordination with Head of Sustainable Engagement
– Propose engaging communication content in coordination with internal/external agencies in order to ensure high participation rates
– Coordinate all logistics needed for the successful event implementation while ensuring adherence to allocated budget
– Log all participants and generate statistical outputs on participation rates
– Generate detailed event evaluation reports on events outcome (i.e. number of bags collected, number of trees planted, Chalhoub employees engagement rate, etc.)
– Prepare presentations highlighting the key successes of events

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits,

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department Role CSR Executive Locations SUSTAINABLE ENGAGEMENT · Kuwait
CSR Executive

Gender We would like to know more about our candidates. Please note that any of the information that you provide does not affect your chances of being awarded the role. If you are happy to, please provide us with the information below. This information is completely voluntary.

PERSONAL DATA PROTECTION POLICY

This Personal Data Protection Policy details the CHALHOUB policy with regard to personal data provided on its websites and chalhoubgroupcareers.com (the “
Website
”).

CHALHOUB respects your concerns regarding the confidentiality of personal information and data provided by you. By providing your personal information and data, you consent to the use, analysis and, where applicable, disclosure of such information by us for purposes associated in particular with your requests for our newsletters, press releases and recruitment messages. Consequently, we encourage you to read this policy carefully. This Personal Data Protection Policy applies to all personal data provided by you on our Website.

CHALHOUB may collect and process the following data about you

Information you give us
.
You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to receive our Newsletter or participate in discussion boards or other social media functions on the Website (this includes Facebook, Instagram, Pinterest, Twitter and Tumblr) and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph.

Information CHALHOUB collects about you. With regard to each of your visits to the Website CHALHOUB may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

CHALHOUB uses data held about you in the following ways:

Information you give to us. CHALHOUB will use this information:

to provide you with information about goods and services CHALHOUB offers;

to notify you about changes to our service;

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Information CHALHOUB collects about you. CHALHOUB will use this information:

to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve the Website to ensure that content is presented in the most effective manner;

to allow you to participate in interactive features of our service;

as part of our efforts to keep the Website safe and secure;

to measure or understand the effectiveness of advertising CHALHOUB serves to you and
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Disclosure of your information

CHALHOUB may share your personal information with any member of the CHALHOUB Group, which means its subs