B2C Team Leader

Job Description

Company Description

We harness ISP technology in a way that delivers both speed and reliability – consistently. As an Internet Services Provider licensed by ITPC MOC (Ministry of Communication) that has operated since 2009 we’ve built up a reputation that today, proudly proceeds us – boasting a growing client base of businesses whose existence relies upon the service that we provide

Job Description

• Understand and participate in the development of Sales Strategy and plans and participate in the achievement of objectives and targets Researching and analyzing data to create sales forecasts.
• Plan, organize and priorities workloads to ensure efficient use of resources and timely completion of tasks.
• Act as a point of expertise and reference within sales planning and participate in identifying opportunities for cross selling and upselling to enhance sales and profitability.
• Ensure the adherence to quality standards and client expectations during the sales process.
• Research, select and evaluate new deals and forecasts, existing and new clients to ensure achievements of sales targets.
• Resolve escalated clients’ complaints/requests as needed to ensure customer satisfaction.
• Supervise and coach team members to ensure optimal performance is achieved and provide improvement recommendations as required

Qualifications

• Bachelor’s degree In in Business Administration- related Field or equivalent.
• Good In English language (Reading and writing).
•  Good Experience in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Good communications skills.
• Good problem-solving skills.
• A minimum 5Years’ experience in ISP or Telecom Sales, Commercial Management Field.

Additional Information

We would like to inform you that we would contact you within 30 days if your CV matched to job requirements.