Spa Therapist – Female SPA · JA The Resort, Dubai

Job Description

SPA · JA The Resort, Dubai
Spa Therapist – Female

Job Summary:

The Spa Therapist is accountable for ensuring that all guests receive requested treatments and service in accordance with the approved SOPs and to ensure that guests experience exceed expectations.

Duties and Responsibilities
:

Welcome guests in a warm and polite manner greeting them by their name.

Be aware of guests’ appointments for each shift.

Comply with set arrangements for the opening every morning and closing of the treatment rooms.

Assist guests with information related to good products and maintain service knowledge of these products.

Ensure that reserved treatments are suitable for the guests by following the standard procedure of consultation.

Be aware of contra-indications with specific treatments.

Ensure guests’ comfort and privacy during and after treatment.

To ensure the guest comfort during the treatment by monitoring room temperature, lighting, sunlight and music level and pressure of the treatment.

Provide guests with full information on the treatment booked (benefits, duration, technique, etc.).

Provide guests with post treatment advice and home care products recommendation at all times.

Meet the standards treatment requirements at all times in compliance with training provided.

Maintain product-trolley set up at all times or when applicable.

Keep own designated treatment-room clean and tidy at all times.

Ensure that products and items for professional use are always prepared and standard stock level is well replenished.

Follow product request procedure set by Line Manager.

Promote health and wellness benefits to the guests and create excellent experience.

Be aware of the treatments and services and any current promotions offered.

Share responsibility for the spa linen store room and allocation of clean linen.

Complete a log book/check list for linen usage, when applicable.

Assist linen inventory and other administrational duties assigned by the Line Manager.

Participate in outside spa promotions to secure spa with the revenue needed on daily/monthly basis.

Meet all treatment standards and procedures specified by the approved brands at all times.

Maintain professional stock at the correct level and use the correct quantity of products specified by the manufacturer and trainer and not to exceed the specified amount.

Follow weekly/monthly schedules with regards to deep cleaning, duty rotation prepared by the Line Manager.

To ensure to service the guest on time without delayed to pick up the guest at the Spa Reception.

To be fully aware of the daily booking programmed and to update any changes to the reception.

Perform any other reasonable tasks as directed by the Superior.

For this role, we are looking for a female therapist – able to perform beauty treatments.

Department Role Spa Therapist Locations SPA · JA The Resort, Dubai
Spa Therapist – Female

DATA PRIVACY STATEMENT FOR CANDIDATES/JOB APPLICANTS

JA RESORTS AND HOTELS LLC

Copyright © 2022 JA Resorts & Hotels. All rights reserved

CANDIDATE DATA PROTECTION POLICY

JA Resorts and Hotels and its direct and indirect subsidiaries (JA”, “we”, “our” or “us”) value the trust of individuals submitting job applications to JA (“you” or “Applicant”) and are committed to the responsible management, use and protection of personal information. This Notice explains how JA processes the personal information that we collect through the job application process (“personal information”).

Personal information submitted to other JA websites will be used in accordance with our Global Privacy Statement.

RECRUITMENT USING TEAMTAILOR

The service for handling recruitments and simplifying the hiring process (the “Service”) is powered by Teamtailor on behalf of JA Resorts & Hotels (“Controller). It is important that the persons using the Service (“Users”) feel safe, and are informed about, how we handle the User’s personal data in the recruitment process. We strive to maintain the highest possible standard regarding the protection of personal data.

If you accept a position at JA Resorts and Hotels, you will be considered a JA Resorts and Hotels “Team Member” and a separate notice will govern our use of your personal information.

GENERAL

We are the controller in accordance with current privacy legislation. The Users’ personal data is processed with the purpose of managing and facilitating the recruitment of employees to our business.

COLLECTION OF DATA

Data You Provide

This Notice covers any personal information you submit to apply or search for a position at JA resorts & hotels, which may include:

Information about you:
Name, address, date of birth, marital status, nationality, and preferred language, details of any disabilities, work restrictions and/or required accommodations.

Information to contact you at work or home
: Name, address, telephone, and e-mail addresses.

Information about who to contact in a case of emergency (yours or ours):
Name, address, telephone, e-mail addresses and their relationship to you.

Information to identify you
: Photographs, passport and/or driving license details, proof of residence, electronic signatures.

Information about your suitability to work for us
: References, interview notes, work visas ID information such as passport details and, records/results of pre-employment checks, including criminal record checks, credit and fraud checks.

Information about your skills and experience
: CVs resumes and/or application forms, references, records of skills and experience: qualifications, skills, training, and other compliance requirements.

Information about your terms of employment with JA Resorts & Hotels:

Letters of offer and acceptance of employment, your employment contract.

Information that we need to provide you with benefits and other entitlements
:

Length of service information, health information.

Information to allow you to access our buildings:

Identification IDs, in some cases we maintain copies.

You may visit some JARH properties and security can request your personal information for verification purposes that could be verbal or written, this is the requirement of the Law in UAE for public safety.

Information relating to discipline, grievance, and other employment-related processes
: Interview/meeting notes or recordings, correspondence.

Information relating to your work travel and expenses:

Air tickets, visa, passport (if required).

JA resorts & Hotels asks that you avoid submitting data that may qualify as sensitive data under applicable law, except where such data is legally required or permissible.

This includes data on biometric, medical or health conditions, genetic, racial, ethnic, sex life or practices or sexual orientation, religious, philosophical, or ideological beliefs, political opinions, trade union membership including views and activities, information on social security measures, and administrative or criminal proceedings and sanctions.

Sensitive Personal Data may require an extra level of protection or higher duty of care. Sensitive Personal Data includes special categories of data as defined by GDPR.

At times, the Personal Data you provide to JA Resorts & Hotels, including your educational records, may include the data referenced in the preceding paragraph. Where that is the case, you expressly authorize JA Resorts & Hotels to handle the data for purposes of your job application.

If you provide JA resorts & Hotels with the Personal Data of a reference or any other individual as part of your application, it is your responsibility to ensure you have the right to provide that data to JA resorts & Hotels.

When and how we collect personal data

Make an application through the services or otherwise, adding personal data about themselves either