Application Management Consultant

IT & Network
Egypt 🇪🇬
October 2, 2023

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Job Description

  • Apply advanced technical and business knowledge (e.g. SAP, Java, .NET) to solve application issues that are critical or high-risk.

  • Independently integrate technical knowledge and business understanding to create superior solutions for GIZA SYSTEMS and for customers.

  • Ability to handle most unique situations.

  • Works on problems/projects of diverse complexity and scope.

  • Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users’ areas, including transformation.

  • Mentor less-experienced team members on all areas of Applications Management work.

  • Resolve single- and cross technology/application incidents independently.

  • Document known errors and workarounds Works with team members, delivery centers, and other GIZA SYSTEMS organizations to resolve unusually complex or cross-technology incidents.

Skills

  • Strong customer empathy and customer focused

  • Innovative, team oriented and problem solver

  • Excellent interpersonal and communication skills

  • Highly developed, process oriented skills for troubleshooting, problem solving and problem resolution

  • Excellent time and priority management skills

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