Assistant Front Office Manager – InterContinental Jeddah (Saudi Nationals only)
Job Description
Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Assistant Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.<br><br>A little taste of your day-to-day:<br><br>Every day is different, but you’ll mostly be:<br><ul><li>Supervising and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes</li><li>Engaging with guests to build personal relationships and remedy any complaints</li><li>Conducting regular front office inspections to ensure we’re making the right first impression</li><li>Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk</li><li>Reporting into the Front Office Manager you’ll manage a team of front desk employees across several specialisms.<br><br></li></ul>What We need from you:<br><ul><li>Degree / higher education qualification / equivalent in Hotel Management/ Business Administration</li><li>2 years of Front Office/Guest Service experience including management experience</li><li>Must speak fluent English and Arabic languages</li><li>Other languages preferred<br><br></li></ul>What you can expect from us:<br><br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.
