Sales Coordinator – Kuwait
Job Description
<strong>About Foodics</strong><p><br></p>Proudly “voted the best place to work” in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, and the Netherlands.<p><br></p><strong>FOODICS</strong> is the leading Restaurant-Tech company in MENA and a pioneer in the regional F&B industry. Foodics is currently undergoing rapid expansion across MENA, Africa and Asia, servicing over 20,000 brands , and has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<p><br></p>We provide a cloud-based point-of-sale SaaS ecosystem with tools that help F&B, and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third-party apps.<p><br></p>We pride ourselves on recognizing and retaining talent while promoting creativity and efficiency. We are constantly looking for people to help shape and be a part of our bright future!<p><br></p><strong>Our Purpose:</strong> To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance<p><br></p><strong>Our Vision:</strong> To be the most trusted one-stop-shop software & financial platform for restaurants<p><br></p><strong>Our Mission: </strong>To empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth.<p><br></p><strong>If this opportunity excites you so far, hop on and #apply_now!</strong><p><br></p><strong>Main Tasks And Responsibilities 💡</strong><p><br></p><ul><li>Respond to and qualify real-time telephone and web inquiries coming from Foodics website and other communication channels regarding our company’s products and services</li><li>Do cold calls to generate new sales opportunities and endorse to the sales team, once converted</li><li>Follow-up leads via phone and email to schedule meetings between prospects and Foodics sales team and insert leads into the CRM</li><li>Handle inquiries and overcome objections regarding Foodics with an end goal of scheduling a sales demo</li><li>Manage prospects with the ability to articulate value proposition, navigate objections, and foster relationships</li><li>Communicate in a manner that establishes Foodics as an authoritative source and gives the prospect a feel for the brand</li><li>Establish rapport on the phone and back it up with confident credibility</li><li>Work closely with the entire sales operations team to accelerate the sales cycle and to extend our reach into target account</li><li>Support marketing efforts by assisting in online, direct mail and other marketing campaigns</li></ul><p><br></p><strong>Requirements</strong><p><br></p><ul><li>Bachelors degree holder in Communications, English or any business course</li><li>Minimum of 1-2 years of customer service and/or sales experience preferred, but talented individuals with a passion for SaaS sales will be considered</li><li>Confident in handling calls and making cold calls</li><li>Excellent customer service skills – will never take a “NO” personality</li><li>Previous experience in a hospitality environment is a plus</li><li>Experience using ZOHO or any CRM systems is an advantage</li><li>Must be fluent in speaking in Arabic and English. Fluency in other languages is an advantage</li><li>Should be well organized and have exceptional attention to details</li><li>A desire for continuous learning, improvement, and overall career growth</li><li>Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously</li><li>Must be flexible to work in a fast-paced and evolving environment</li></ul><p><br></p><em>important Hashtags:</em><em> #HighVolumeofCalls #UseofComputer</em><p><br></p><em><strong>Only shortlisted candidates will be contacted by Foodics Talent Acquisition team, personal data collected will be used for recruitment purposes only.</strong></em><p><br></p><strong>Benefits</strong><p><br></p>We believe you will love working at foodics!<p><br></p><ul><li>We offer a people-focused culture that fosters inclusion, diversity, innovation, and a flexible work setup: remote, in-office, and hybrid models</li><li>We are a performance-based company that offers 30 calendar days of vacation, 30 days of work from anywhere, career advancement opportunities, and lucrative compensation, including bonuses and shares potential</li><li>We value learning and will help you with personal development, from constant exposure to new challenges and an annual learning stipend to regular internal and external training. You will enjoy numerous learning and career development opportunities in a hyper-growth environment</li><li>This is an excellent opportunity to grow and work with some of the most talented people in the industry, a team of more than 30 different nationalities, and hired in more than 14 countries and locations globally!</li><li>And you will be part of an environment that offers challenging goals, autonomy, and mentoring and creates incredible opportunities for you and the company</li></ul><p><br></p>Disclaimer: here at Foodics, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our colleagues, our products, and our community. All employment is decided based on qualifications, merit, and business need. Foodics is proud to be an equal opportunity workplace and affirmative action employer.
