Guest Relations Officer – Queen Elizabeth 2
Job Description
<p>Guest Relations Officer</p><p><br></p><p>Job Source</p><p>Queen Elizabeth 2</p><p>Location</p><p>United Arab Emirates, Dubai</p><p>Salary</p><p>Negotiable</p><p>Designation</p><p>Guest Relations</p><p>Experience Level</p><p>Officer</p><p>Job Type</p><p>Full Time</p><p>Language</p><p>English fluent</p><p><br></p><p>About the job</p><p>Perform check IN/OUT of guests using Opera system.</p><p>Welcome and greet guests, answer inquiries and incoming calls.</p><p>Prepare occupancy and guests report</p><p>Maintain group and individual arrival report daily.</p><p>Inform guests of hotel rates and services and create/cancel/confirm reservations.</p><p>Provide information about our hotel, available rooms, rates and amenities</p><p>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs</p><p>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</p><p>Proficiency in Opera and Microsoft</p><p>Fluency in English; additional languages are a plus</p><p>Excellent communication and organizational skills</p>
