Job Description
<p><strong>Restaurant Supervisor</strong></p><p><br></p><p>A restaurant supervisor is tasked with ensuring that a restaurant runs smoothly. This can involve many different tasks, including training staff, managing schedules, and ensuring compliance with all food health and safety requirements.</p><p>The role of the restaurant supervisor can also be a customer-facing one. They will also be in charge of both responding to customer complaints and resolving them.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ol><li>Assist in the training of new employees as well as the continuous training of existing staff</li><li>Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff</li><li>Maintain high-quality food standards</li><li>Oversee our kitchen staff’s compliance with all health code and sanitation requirements</li><li>Provide exceptional customer service and lead staff to do the same</li><li>Respond to customer complaints quickly and resolve them effectively</li><li>Develop strategies for improving our customers’ dining experience</li><li>Work with staff to project future needs for kitchen supplies, goods, and cleaning products.</li><li>Maintain inventory of all needed supplies</li><li>Identify methods our restaurant can use to cut waste, decrease costs, and improve profits</li><li>Manage the work schedules of our restaurant’s staff</li></ol><p><br></p><p><strong>Requirements:</strong></p><ul><li>Previous supervisory experience in the hospitality preferred</li><li>Proven ability to work in a fast-paced setting</li><li>Strong multi-tasking skills</li><li>The physical ability to remain standing for long periods of time</li><li>Exceptional organizational, communication, and customer service skills</li><li>Strong managerial skills</li></ul>