(French & English) Customer Support Consultant (Rabat)
Job Description
<strong>Passionate about the latest trends in Tech?</strong><p><br></p>What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.<p><br></p>Join our team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?<p><br></p>Let’s see what it takes.<p><br></p><strong>What You Will Do:</strong><p><br></p><ul><li>Always be up-to-date with the cutting-edge technology;</li><li>Apply the latest and greatest customer happiness practices;</li><li>Provide omni-channel support (via phone calls, emails and chats);</li><li>Communicate with developers and other departments of various IT-companies;</li><li>Become a product expert and constantly grow</li></ul><p><br></p><strong>Requirements: </strong><p><br></p><ul><li>Fluent English and French;</li><li>Desire to learn, research, and develop;</li><li>Customer oriented and responsible attitude</li></ul><p><br></p><strong>Will be a great plus:</strong><p><br></p><ul><li>Experience in logistics;</li><li>Experience with CRM systems;</li><li>Experience in customer service;</li><li>International exchange programs participation</li></ul><p><br></p><strong>Benefits:</strong><p><br></p><ul><li>Flexible schedule;</li><li>Competitive compensation in USD;</li><li>Enjoy working remotely;</li><li>Financial and professional growth;</li><li>Paid intensive training and trial period;</li><li>Great management with no bureaucracy;</li><li>SupportYourApp Medical Policy;</li><li>Occasional business trips</li></ul><p><br></p><strong>Who are we?</strong><p><br></p>SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.<p><br></p>Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!<p><br></p>We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.<p><br></p>Visit our website: www.supportyourapp.com
