Customer Service Representative

Job Description

<p>Customer Service Representative ( Diesel Engines and Power Generation products)</p><p><br></p><p>Location: Abu Dhabi</p><p><br></p><p>Requirements:</p><p><br></p><ul><li>3-5 years of experience in customer service or technical support.</li><li>Strong knowledge of diesel engines and power generation products.</li><li>Excellent communication and problem-solving skills.</li></ul><p><br></p><p>Responsibilities:</p><p><br></p><p>Provide exceptional customer support.</p><p>Address customer inquiries related technical issues, and provide solutions.</p><p>Collaborate with internal teams for timely issue resolution.</p><p>Maintain detailed customer records and generate reports.</p><p>Identify upselling opportunities based on customer needs.</p>