Senior Account Manager
Job Description
<p><strong> </strong></p><p><strong>1. PURPOSE OF THE JOB:</strong></p><p> </p><p>The Senior Account Manager will be responsible for managing the day-to-day relationship with client stakeholders up to a senior level, taking ownership of mid to large sized projects and supporting on complex ones.</p><p> </p><p>As a Senior Account Manager, you will also manage the delivery of work from the PointIconic team efficiently and on budget, ensuring the high standard we uphold, whilst guiding and driving the client account team forward. Your responsibilities will include developing and sustaining excellent working relationships with client stakeholders, presenting mid-level project scope and budget proposals, and providing oversight and guidance for junior team members.</p><p> </p><p>You will produce presentations, proposals, budgeted scopes of work, timing plans, reports, and written client comms to a client-ready standard with minimal input from senior team members.</p><p>Additionally, you will maintain excellent collaborative working relationships with agency colleagues at all levels, report accurately on project health, and support the identification of opportunities to secure incremental projects and scope with clients.</p><p> </p><p>As a Senior Account Manager, you will also support the development of strategic plans and responses to client briefs, manage the task and resource allocation for specific client projects, and ensure the maintenance of the highest quality assurance standards in your own work, and your CS and PM/Ops team members and hub. You will support the professional development of Account Manager and Account Executive team members.</p><p> </p><p> </p><p><strong>2. DESCRIPTION OF FIELD OF DUTY:</strong></p><p><strong> </strong></p><p><span>· Project Management</span></p><p><span>· Workflow Management </span></p><p><span>· Stakeholder Management</span></p><p><span>· Exemplary Communication </span></p><p><span>· Employee Management</span></p><p><span>· Self-Management </span></p><p><span>· Industry Expertise</span></p><p><span> </span></p><p><strong>3. QUALIFICATION REQUIREMENTS:</strong></p><p><strong> </strong></p><p><span>Bachelor’s Degree </span></p><p><span> </span></p><p><span> </span></p><p><strong>4. WORK EXPERIENCE:</strong></p><p><strong> </strong></p><p><span>Minimum 5 years’ experience in a similar role – Medium to large agency experience preferred. </span></p><p><br></p>
