Online Account Manager
Job Description
<strong><u>Role Summary</u></strong><p><br></p>We are looking for an <strong>Online Account Manager</strong> to join our team and be part of our growth. If you’re an analytical salesperson who is hungry for a new adventure, a multinational workplace is waiting for you.<p><br></p><u><strong>What’s On Your Plate?</strong></u><p><br></p><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients / restaurants for brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client / restaurant to implement track order</li><li>feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe for the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery</li><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients / restaurants for brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe for the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li></ul><p><br></p><u><strong>What Did We Order?</strong></u><p><br></p><ul><li>Bachelor’s Degree within Business Administration or any other related field</li><li>Minimum of 2+ years’ experience within Sales</li><li>Negotiation Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Strong English communication skills (Written and Verbal)</li><li>Strong analytical skills</li><li>Excel Skills</li></ul>
