F&B Supervisor
Job Description
A breath of fresh air on the oceanfront, <strong>Four Seasons Hotel Casablanca</strong> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.<p><br></p>Four Seasons Casablanca is looking for an F&B Supervisor who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<p><br></p>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.<p><br></p><strong><u>About The Job And Expected Responsibilities</u></strong><p><br></p><ul><li>Oversee all front and back of the house restaurant operations.</li><li>Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.</li><li>Following up on booking coming from different channels and organize accordingly using Open Table or similar software.</li><li>Good knowledge of the food & beverage offers with the ability to effectively provide descriptions to our customers and drive the service team.</li><li>Maintain quality control for all food served.</li><li>Ensure smooth process of restaurant and lounge reservations.</li><li>Project future needs for goods, restaurant supplies, and cleaning products; order accordingly.</li><li>Oversee health code compliance and sanitation standards.</li><li>Seek ways to cut waste and decrease operational costs.</li><li>Assist Rest Manager/ Ass. Manager to generate weekly, monthly, and annual reports.</li><li>Regularly review menu engineering with the leadership team and Chef</li><li>Train new employees and provide ongoing training for all staff.</li><li>Analyse staff evaluations and feedback to improve the customer’s experience.</li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed</li></ul><p><br></p><strong><u>Qualifications</u></strong><p><br></p><ul><li>Minimum 4 years of experience in luxury food & beverage service.</li><li>Hands-on approach with a can-do work style.</li><li>Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>Personal integrity, with the ability to work in an environment that demands excellence.</li><li>Strong communication skills, Fast-Paced Experience.</li><li>Reading, writing and oral proficiency in the Arab, French and English languages.</li><li>Working computer skills and knowledge including but not limited to Excel, Word, Internet and Micros.</li></ul><p><br></p>Learn more about what is like to work at Four Seasons – Visit us:<p><br></p>https://jobs.fourseasons.com<p><br></p><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u><p><br></p><u>https://www.facebook.com/Fourseasonsjobs</u><p><br></p><u>https://twitter.com/FourSeasonsJobs</u>
