Job Description
<p><strong><u>Principal Accountabilities</u></strong></p><p><br></p><ul><li>Ensure the location security staffs submit feedback/ data pertaining to security operations e.g. incidents, occurrences, alarms, equipment failures, staff deployment/ movements, etc.</li><li>Responsible for the operation of all Security Control Room functions to agreed levels such as: CCTV, Access Control System, ANPR, People Tracking, Traffic Management Systems, Body worn cameras, communication equipment, etc.</li><li>Perform as a communication hub for the purpose of receiving and dissemination of locations operational or routine security related information.</li><li>As and when required, interface with end user and local government agencies such as: Police, Civil Defense and Armed Forces for emergency response and during instances of heightened security threat.</li><li>Direct and guide the Security Control Room staff in the performance of routine and non-routine duties such as – actions to be performed during emergency situations and exercises & drills.</li><li>Submit training needs, to ensure all control room staff are current and competent as regards their roles & functions.</li><li>Develop, implement and maintain Security Control Room procedures, emergency response plans, logs, forms and reference material. Ensure confidential data is adequately secured and filed.</li><li>Update and inform the locations security management as regards non-routine occurrences, or serious incidents.</li><li>Ensure that minimum manning levels are maintained through effective manpower planning and that safe working practices are followed.</li></ul><p><br></p><p><br></p><p><strong><u>Requirements</u></strong></p><p><strong> </strong></p><ul><li>A security related Advanced Diploma issued by an accredited Postsecondary Institution, as part of an accredited program.</li><li>Additional Certification in: Security Operations Centre Management, or similar.</li><li>Minimum 12 years of experience in an operational security environment, with at least 5 years at a supervisory level (operations).</li><li>Proven ability to organize, motivate and supervise a multicultural team.</li><li>Computer literate with MS programs and SAP user.</li><li>Working knowledge of modern control room systems (CCTV, Intrusion Detection, GIS, and Radio Communications etc).</li></ul>