Account Strategy Manager

Job Description

<p>MADsense studio is a creative communication studio. </p><p>We are looking for an Account Strategy Manager to join our small creative team.</p><p>The ideal candidate will have strong experience in communication strategy presentation, account management experience and strategic planning in a marketing-related industry, preferably at an agency. </p><p><br></p><p>Don’t send message on LinkedIn – Please email ALL of the following to audrey@sensestudio.xyz with “Account Strategy Manager: Full Name” in the subject tag, otherwise your application will not be considered.</p><p>Please includes.</p><p><br></p><p>• Resume</p><p>• Cover Letter</p><p>• Desired salary (ball park figures are ok. Minimum salary. Example: From AED8,000)</p><p><br></p><p><strong>Account Strategy Manager</strong></p><p>The Account Strategy Manager position is responsible for managing and growing our top clients’ business while also taking on additional team-level responsibilities. As an Account Strategy Manager, you will work closely with our top clients on strategic growth and campaign management, as well as developing your leadership and project management skills.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Manage key client accounts and develop strong client relationships built around proactive insight sharing, project management and scope management.</li><li>Define strategy approach and lead the creation of strategic deliverables ranging from brand positioning, messaging hierarchy, creative briefs/decks, audience profiles, and consumer journeys</li><li>Shape and guide the implementation of strategic process across the agency</li><li>Partner with and mentor strategists to ensure strategic deliverables translate</li><li>Take ownership of client relationships—act as the main point of contact, respond in a timely fashion and ensure clients are aware of relevant project updates.</li><li>Manage client satisfaction with account leads and agency partners. Identify any potential issues and ensure expectations are clear, realistic, and communicated.</li><li>Lead weekly client status meetings.</li><li>Act as a liaison between clients and the agency; communicate client expectations and make sure they are defined and documented to internal teams.</li><li>Understand agency services and key responsibilities for each cross-functional team member.</li><li>Lead internal team huddles to ensure timelines and deliverables are being met and ensure client deliverables are tracked in agency PM software. Oversee all existing project deliverables.</li><li>Work with internal teams to create and manage project timelines with clear milestones and deliverables.</li><li>Understand client business and marketing objectives and ensure the client’s needs and requirements are represented during strategy and planning formation.</li><li>Work with Analyst&nbsp;to keep track of high-level performance insights and ensure the client is made aware of the goal and budget pacing highlights/issues.</li><li>Understand and manage client scope and billing process along with the growth director.</li><li>Work with agency leadership to scope new projects, create project/campaign briefs and put together client proposals.</li></ul><p><br></p><p><strong>Skills, Knowledge And Expertise</strong></p><p><br></p><ul><li>2-4 years of professional, account management experience in a marketing-related industry, preferably at an agency.</li><li>You will need to present a communication presentation during the interview process</li><li>Ability to understand the dynamics of a client’s business and the sector in which it operates.</li><li>Strong organizational and time-management skills</li><li>Strategic, problem-solving and the ability to manage deadlines</li><li>Excellent communication skills</li><li>Management experience is a plus</li><li>Ability to interface with c-suite and executive clients</li><li>Team player with experience leading and motivating teams to achieve goals, and equally comfortable managing up and down as needed</li><li>Knowledge of project management tools (monday.com, Asana)</li><li>Strong office skills with expert level Excel, Word, and PowerPoint, Google Suite, Dropbox, Google Drive.&nbsp;</li></ul><p><br></p><p>Culture at MADsense Studio:</p><p>Our people are our priority. We believe well balanced employees are happy employees, and happy employees deliver their best work.&nbsp;We nurture a culture of learning and friendship and it is reflected in our people and the relationships they build with our customers and each other.</p><p>Our work environment is very open, honest and creative. We believe in creating a space where everyone can feel at home and bring their full selves to work everyday.</p><p><br></p><p>Core Values:</p><p>Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors &amp; skills both at an individual level and collectively at the Company level.</p><p><br></p><p>Beyond the salary:</p><p>Hybrid work mode</p><p>Quarterly Brunch with your team</p><p>Working on top brands in the region</p><p>Commissions on new business leads</p><p>Friendly team culture</p><p><br></p><p>What we are looking for:</p><p><br></p><p>Strong written and verbal communication and presentation skills in English</p><p>Strong networking skills with the ability to build rapport both internally and externally</p><p>Growth mindset</p><p>Ability to adapt and thrive in a fluid and fast-paced business environment</p><p>Ability to work independently as well as collaboratively within and across teams</p><p>Ability to identify areas for improvement and raise with solutions in mind to ensure the team is consistently improving</p><p>Ability to grow into leadership positions</p>