CS quotation team manager

Job Description

Buhler Group in Casablanca, Morocco is looking for a passionate Customer Service Quotations Team Manager to join our team. This position will be responsible for providing technical leadership for the Quotations team and ensuring that the services are provided as per standards.<p><br></p>Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it’s important that you match us and we match you. Regardless of your gender (m/f/d). We invite you to read more about our commitment to diversity, equality and inclusion on our website: https://bit.ly/40QxJP6<p><br></p><strong>Tasks</strong><p><br></p><ul><li>Manages the quotation requirements for Grains &amp; Food /Consumer Food Business Units for CS projects/ renovations.</li><li>Controls and validates the Quotation requests along with supporting technically and commercially in spare parts offers.</li><li>Follows the ongoing operations, and compliance with response deadlines.</li><li>Follows overdue invoices payment with customers.</li><li>Manages the CS Quotation team and support for service engineers in all technical areas, ensures that proposals meet customer expectations.</li><li>Coordinates with Area Service and Sales managers to improve customer service</li><li>Helps and manages new business segments.</li><li>Negotiates shipping dates/payment terms.</li></ul><p><br></p><strong>Required Qualifications</strong><p><br></p><ul><li>Engineering Degree or quivalent</li><li>Minimum 5 years experience preferred in Inside Sales </li><li>Experience in a spare and wear parts sales organization is an added advantage</li><li>Logistics and Customs knowledge is highly appreciated</li><li>Tools: Microsoft Office + internal software, SAP, Intranet (CRM, Web)</li></ul><p><br></p><strong>Preferred Qualifications</strong><p><br></p><ul><li>Good oral and written communication skills (English and French are a must)</li><li>Ability to work independently in a diverse culture environment</li><li>Supports other employees and team members</li><li>Take charge of small projects to develop work process and increase sales</li><li>Values Integrity, Excellence, Commitment, Initiative, Teamwork &amp; Pro-active behavior</li></ul><p><br></p><strong>Benefits</strong><p><br></p><ul><li>International &amp; successful company with sustainable prospects for the future</li><li>Wide technically &amp; modern environment with interesting challenges</li><li>Professional environment with an open communication culture</li><li>Exciting Training and Development opportunities</li><li>Great &amp; dynamic work environment</li></ul><p><br></p><strong>Who we are</strong> <strong>Bühler as an employer</strong><p><br></p>We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.